Driving Growth: Globe Teleservices expands in Asia-Pacific

Globe Teleservices are a worldwide Communications Platform as a Service (CPaaS) and Cloud solution provider.

Recently, they selected Symbio as their regional network partner, supporting their strategy for expansion across the dynamic Asia-Pacific (APAC) region.

Symbio is a leader in multi-regional network coverage in APAC. Symbio provides voice carrier and number hosting services in Australia, New Zealand, Singapore, and Malaysia.

About Globe Teleservices

Globe Teleservices are a leading CPaaS and Cloud solution provider. With a 27-yearhistory they are a trusted communication provider for global enterprise and government.

Recently, Globe Teleservices was named as a top vendor in the Rocco Research A2P SMS Market Impact Report . They also secured the title of ‘Best Unified Communication Online Provider of the Year ’ for the second time in 2023.

Expanding voice coverage in Asia-Pacific  

True to their name, Globe Teleservices has an international presence spanning more than 25 countries. Including direct interconnects with over 200 telecom operators worldwide. They foster long-term relationships with voice carriers and Tier 1 network partners – including Symbio.

Sudip Chatterjee, Chief Business Officer at Globe Teleservices commented:

“Our collaboration with Symbio has played a vital role in fostering the growth of Cloud solutions. This partnership has enabled us to introduce our cloud services to new regions within the Asia-Pacific. We are now successfully serving regions including Singapore, Malaysia, and beyond.”

Proven network foundation for growth

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Symbio is a trusted voice carrier in the Asia-Pacific region and delivers cloud-ready  products that keep customers at the forefront of industry advancements.

Our local numbering and call termination services enable global communication providers too offer calling and messaging services – localised for their customers in APAC.

Plus, no-code portals empower communication providers to self-service number ordering and more. Minimising complexity and maximising control.

These unique capabilities were critical for Globe Teleservices when selecting Symbio as their Asia-Pacific supplier. Mr Chatterjee reaffirmed:

“Symbio plays a crucial role as a strategic supplier for our local numbering and voice services the Asia Pacific region and helps us to manage network complexities. Their contributions have been pivotal in shaping our local presence, and we eagerly look forward to deepening this relationship.”

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SEA Hub delivers multi-regional voice coverage

Globe Teleservices continues to rely on Symbio as its network partner and the robust back bone for delivering their cloud products.

Symbio’s South-East Asia Hub (SEA Hub) provides Globe Teleservices with flexible and high-performing voice network infrastructure. Enabling them to serve multiple South East Asian regions, without compromising quality or compliance.

The SEA Hub is characterised by low latency, cost-effectiveness, and compliance with local regulations.

The Hub enables global providers to deliver voice services in both Singapore and Malaysia via a single carrier voice interconnect.

This is not only simpler, but faster too. Crucially, the Hub reduces the need to build and maintain duplicate voice infrastructure in each country.

For Globe Teleservices, partnering with Symbio has helped rapidly expand their market coverage and enabled high quality global communications. Mr Chatterjee explained:

“… Our reliance on network partners like Symbio is pivotal to extend our coverage across key global markets. Symbio consistently meets our stringent criteria for quality, reliability, scalability, and coverage. Their steadfast commitment to maintaining a robust telecom backbone empowers us to focus on delivering innovative solutions.”