Messaging
Improve the cost and quality of A2P SMS. Enable one-way or two way messaging in 2FA, OTP, and customer care solutions.
Symbio makes it faster and easier to deliver A2P SMS in Australia, New Zealand and Singapore. Eliminate the need for individual carrier interconnects and benefit from our local expertise. This (A2P) service is for Australia, New Zealand and Singapore. We are expanding to other countries soon.
Go to market with confidence, backed by our local market insight and advice.
Redundant and robust SMS platform with 99.999% availability.
Reach mobile phones on all Australian, New Zealand, and Singaporean networks via a single connection.
Connect via REST API, standard SMPP, SMPP over SSL, SMPP with VPN or SIP with TLS.
Messages are routed direct-to-carrier, ensuring high quality and deliverability.
Our GNOC operates 24x7x365. Responsive, expert support in any time zone.
Symbio is connected to the New Zealand Mobile Number Portability (MNP) database. MNP lookup lets you check for recently ported numbers using near real-time data.
MNP lookup can be used to improve deliverability, or to enhance security, flagging if a number has been recently ported.
It’s a powerful innovation that helps you deliver the best possible customer experience. MNP lookup is currently only available in New Zealand.
A2P messaging powers a wide range of enterprise use cases, including customer care, two-factor authentication, and one-time password communications.
SMS is a key customer service channel, enabling fast and reliable two-way conversation.
With Symbio, A2P SMS can be your superpower. Many of the worlds leading Contact Center and CPaaS vendors trust Symbio to power two-way messaging in Asia-Pacific.
SMS is the cornerstone of Two-Factor Authentication and One Time Password workflows.
Symbio provides connectivity into 10+ Mobile Networks Operators in 3 countries, ensuring secure, carrier-redundant routing for time-sensitive communications.
