The Telecommunications (Customer Communications for Outages) Industry Standard 2024 requires telcos to keep customers and the public informed when there is a major outage to a telecommunications network.
From 31 December 2024 you will find information about major outages here.
Enterprise & Government Customers
1300 431 456
Australia
1300 789 653
New zealand
0800 239 000
International
+61 2 9994 8555