Meet our Leadership Team

Jay Binks was appointed in August 2024 as Chief Technology Officer of Symbio to lead the modernisation of its technology stack and drive the business’s next phase of growth, focused on the expansion of its voice network and software platforms.

Jay brings with him more than 20 years of experience in the IT and Internet industries, having designed, developed, and delivered innovative and reliable voice communication solutions.Jay joined Over the Wire in 2008 as one of the founders and architects of their voice platform, NetSIP. Over the Wire was acquired by Aussie Broadband in 2022 and he’s since held the role of CTO of Collaboration Products, General Manager – Products & Innovation and currently holds the position of Executive Vice President of Voice.

Jay also served as Corporate Representative to the Board of Directors for the Internet Association of Australia (IAA) in 2019.

Dylan Brown was appointed as CEO of Symbio’s Connect division in August 2023, after acting in the role for 8 months. In this time, Dylan has been instrumental in rolling out Symbio's digital transformation roadmap championing low-no code portals, automation and API development.

Having joined Symbio through the Telcoinabox acquisition, Dylan has a combined tenure of close to nine years. Prior to the current role, he led the Connect Product Team as General Manager Products & Marketing.

Dylan has a strong focus on the customer, championing product growth and development, bringing with him commercial acuity and market leadership. Dylan has 10+ years of telecommunications experience working for AAPT, Pacnet and Telcoinabox in Account Management, Sales & Marketing. He also represents Symbio at the GLF Forum board and has been selected as one of the participants to be trained as a next generation global leader.

Jon Cleaver was appointed Chief Executive Officer – TaaS in December 2021. In this role, he is responsible for overseeing the software platform which enables Challenger Service Providers to resell communication services – such as mobile, cloud PBX and data – under their own brand.

Jon previously headed up the Sales and Business Development teams, before serving as the Chief Commercial Officer - leading the Sales, Products, Carrier and Regulatory teams - and most recently as the Chief Executive of Wholesale.

Having been at the forefront of the industry for over 15 years, at both executive and senior management level, Jon was previously a Senior Account Manager at Telstra Wholesale before joining Symbio.

Kate Denton was appointed as CFO in February 2023 after 12 months acting in the role. In this time, Kate implemented a Tier 1 audit firm for the first time in Symbio’s history, lead the realignment of financial performance frameworks to enable growth in the newly restructured organisation, right-sized the cost base of the organisation, optimised finance teams’ structure and implemented tools for improved efficiency and accuracy.

Kate has been with the company for eight years in several senior finance roles, including Group Financial Controller and Head of Finance for the TNZI subsidiary in New Zealand. Prior to joining Symbio, Kate spent several years in London working as a Finance Manager at fintech company SunGard (now FIS). Kate also worked as Group Financial Accountant at Vector Electricity and started her career as an auditor at Audit New Zealand.

Kate is a Chartered Accountant with Chartered Accountants Australia and New Zealand, holds a Bachelor of Commerce (Grad Dip) in Accounting and Economics from the University of Otago and is a member of the Australian Institute of Company Directors. At Symbio, she is a contributor to the executive risk committee and board ESG committee.

Cathy Doyle joined Symbio in June 2021 as our first Chief People Experience Officer to lead the design and implementation of our global people strategy to enable our ambitious expansion goals, ensuring that each Symbion continues to thrive. In May 2023 Cathy became Symbio’s Chief Experience Officer where she leads all Experience elements: Customer Experience, Brand Experience, People Experience, User Experience, and Corporate Experience.

Cathy brings a wealth of acumen to her role, possessing over 25 years of experience in holding senior roles in companies such as ParaFlare, Rabobank Australia and NZ, McDonalds Australia, BNP Paribas, CBA and Qantas, amongst others.

A graduate of the Australian Institute of Company Directors (GAICD) and the Australian Institute of Superannuation Trustees (AIST), Cathy also holds a Bachelor of Social Science degree, a Certificate in Governance, Graduate Diploma qualifications in Psychology and Vocational Education & Training and an MBA.

Michael is leading Symbio following its acquisition by Aussie Broadband Limited (ASX:ABB) in February 2024.

Michael was a co-founder and Managing Director of Over the Wire Holdings Limited prior to its acquisition by Aussie Broadband.  He has over 20 years of experience in the telecommunications and IT services sectors, with extensive experience in wholesale voice.   

Michael holds a Bachelor of Engineering – Electronics (First Class Honours) and Bachelor of IT (with Distinction) from Queensland University of Technology. Prior to Over the Wire, Michael held a Senior Management role at GBST, worked for Zurich Insurance in the UK and founded Celentia which was subsequently absorbed by Over the Wire.  

See Kiat was appointed Executive General Manager of South East Asia in August 2021, and leads Symbio's expansion into the Asia Pacific region. With the support of a dedicated team, See Kiat spearheaded Symbio’s successful launch in Singapore, which has seen Symbio become the first fully interconnected carrier to build a voice network in the country in over 20 years.

See Kiat has more than 30 years of experience in the ICT industry, from fixed line and Internet to mobile services and data centres in leading carriers in Singapore. He was the founding General Manager at WingTai i-Advantage Singapore, a pioneer in the data centre industry whilst at Singapore Internet Exchange, See Kiat was part of a team of two which built up the national Internet exchange, enabling a more diverse and reliable internet backbone for the nation. Prior to joining Symbio, See Kiat led SGTech, the leading trade association that focuses on the ICT industry.

He is a graduate of the National University of Singapore with a BSc in Computer Science and Information Systems.