Submitting a Port

Step Two: List porting orders

• Navigate to the top left actor menu, select Porting, then select List Porting Orders .

Step 3: Create Cat A Porting Order

• Under the LNP Orders tab scroll down to the bottom of the page and select Create Cat A Porting Order.

Step 4: Enter number and destination fields

• Enter the Number to be ported.
  
• Complete the following destination fields. Once completed select Create.
  

• 
  Group size: Keep this field set to 1
  
  Offer Period: Keep this field set to Monthly
  
  Lease Offer: Keep this field set to Symbio DID
  
  Account: Symbio account to be billed.
  
  Lease Charge Account: ?
  
  Account Number: End-customer's account number with the losing carrier.
  
  Preferred Cutover Date: Please specify your preferred date for the port cutover. While we strive to accommodate your preference, we cannot guarantee the exact requested date. Ensure that the date you specify is at least two weeks in the future. The confirmed cutover date will be provided in the Logged Ticket.
  
  Map To: Specifies where to map the ported numbers to. In nearly all cases, this should be set to 'Remote route'.
  
  Listing Code: This pertains to if you want the numbers listed in the White Pages.
  
  Remote Route: Field appears when "Map To" is set to Remote route. This field sets the specific trunk/route for the DIDs once ported.
  
  Subscription: Field appears when "Map To is set to Remote Route. This field should be set to Geographic type subscription.
  
  Site: Field appears when "Map To" is set to Remote Route. Leave this field set to Default.
  
  Listing Code: This pertains to if you want the numbers listed in the White Pages.
  
  Type of Service: The default setting for the field is Fixed type. It is recommended not to modify this setting unless you have received guidance from Symbio advising otherwise.
  
  IPND Information: If you are transferring numbers for a single site, you can use this function. However, if you are porting numbers for multiple sites, it is advisable to keep this field empty and make use of the bulk upload process.
  ‍
  External Reference: You may enter your own ticket reference or other relevant information here, if needed.
  
  Billing Reference: You may enter your own billing reference identifier here, if needed.
  
  Logged Reference: Links an existing Logged ticket to the Sonar Port Order. If left empty, a new Logged ticket will be automatically generated and linked to the Sonar Port Order. The Logged ticket serves as the port communications channel between Symbio and the customer.