Introduction
Sonar port orders can only have one Losing Carrier per submission. If multiple Losing Carriers are included in one submission, Sonar will generate an error and specify the Losing Carriers involved. The Connect Portal Portability Check is a tool used to identify multi-carrier ports so they can be submitted separately in Sonar. The Portability Check also provides information on the current carrier, donor carriers and the portability status of a number.
Numbers can been uploaded manually, or via bulk CSV upload. The will check these numbers against the Ported Local Number Registry (PLNR) and provide you with a CSV with the detailed results. Once you have determined the distribution of numbers per Losing Carrier, proceed to submit individual Sonar port orders for each Losing Carrier. For guidance on submitting a port in Sonar, refer to the instructions provided here.
The Porting Dashboard is a centralised location to create a new check and view all active checks. This can be found under the Porting tab in the Connect Portal.
Numbers can been uploaded manually, or via bulk CSV upload. The will check these numbers against the Ported Local Number Registry (PLNR) and provide you with a CSV with the detailed results. Once you have determined the distribution of numbers per Losing Carrier, proceed to submit individual Sonar port orders for each Losing Carrier. For guidance on submitting a port in Sonar, refer to the instructions provided here.
The Porting Dashboard is a centralised location to create a new check and view all active checks. This can be found under the Porting tab in the Connect Portal.
How-To Video
How-To Guide
Step 1: Login to the Connect Portal
- Log in to the Connect Portal.
- Navigate to the Porting Dashboard and select New Check.
Step 2: Input numbers
- For manual entry: input the single number, or the start number in the range followed by the end number. Click Add.
- For bulk upload: choose file from computer configured using the template.
Step 3: Submit check
- Once all numbers have been uploaded, select Check Portability.
- Add an optional Reference, and select Create.
- You will receive an email notification once the results are ready. This may take a few minutes and is dependent on the quantity of numbers submitted.
Step 4: Download check
- Click the link in the email, or navigate to the Porting Dashboard, locate the check and select View.
- Select Download Results.
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