HOW-to

Porting

Check Portability

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Introduction

Sonar port orders can only have one Losing Carrier per submission. If multiple Losing Carriers are included in one submission, Sonar will generate an error and specify the Losing Carriers involved.

To determine which numbers belong to a specific Losing Carrier, you can run a portability check. The portability check is currently limited to single numbers only. Symbio is scheduled to release a Bulk Portability Check in Q1 2024.

To identify the Losing Carrier across multiple number ranges/blocks, perform a portability check on the first number in each range to ascertain the Losing Carrier. Once you have determined the distribution of numbers per Losing Carrier, proceed to submit individual Sonar port orders for each Losing Carrier. For guidance on submitting a port in Sonar, refer to the instructions provided here.

How-To Guide

Step 1: Login to Sonar

  • Review the email notification for the PNV Response. The PNV Response will highlight any concerns that are required to be actioned before the port is submitted to CNA.
  • Log in to Sonar using the URL provided in the email notification.
  • Alternatively, access Sonar by clicking on the relevant link below which is provided in your provisioning starter pack.


Step 2: Select Qualify LNP

  • Navigate to the top left actor menu, select Porting, then select Qualify LNP.

Step 3: Check Portability

  • Enter the number. Group size is not editable as numbers must be verified individually.
  • Select Qualify,


Step 4: Review LNP Qualification

  • If the number passes the LNP Qualification, you can proceed to submit port orders in Sonar. Ensure that you submit a new order for each Losing Carrier.
  • If the number fails, the LNP Qualification, please raise a ticket in Logged for assistance.

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