Handling PNV

How-To Guide

Step 1: Log in to Sonar

• Review the email notification for the PNV Response. The PNV Response will highlight any concerns that are required to be actioned before the port is submitted to CNA.
  
• Log in to Sonar using the URL provided in the email notification.
  
• Access Sonar by clicking on the relevant link below which is provided in your provisioning starter pack.
  

Step 2: List Porting orders

• Navigate to the top left actor menu, select Porting, then select List Porting Orders.

Step 3: Edit porting order

• Find the order, and select Edit.
  

Step 4: Cancel port

• Select Cancel.
  
• Select Ok.
  
• This action is final. You will receive an email once the port has been cancelled,