Telstra Wholesale CTS End of Life
Find an alternative to Telstra Wholesale Call Termination Services (CTS)
If your business relies on Telstra Wholesale, your voice services may be affected by imminent product exits. Bring your services to Symbio to avoid business disruption. Plus, for a limited time, we’ll waive standard porting charges when you port-in your eligible Telstra Wholesale services.
Contact SalesTelstra Wholesale will stop selling Wholesale CTS by September 30, 2025.
Australian telcos, call centers, and UCaaS providers may be disrupted by this change.
No replacement product is available from Telstra Wholesale.
To ensure service continuity, service providers should consider alternative carriers – and urgently plan for service migration. More information is provided below.
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FAQ
What is happening?
What do I need to do?
Who is affected?
When do I need to act?
What Symbio features can help?
Future-proof CTS
Future-proof call termination via our modern, cloud-based IP voice network.
Free porting
We’ll waive standard fees when you port-in eligible Telstra Wholesale services. (T&Cs apply).
Full range of numbers
Host any Australian number, including 13, 1300, 1800 and geographic DIDs.
Tier 1 carrier network
Trusted for over 20 years, Symbio is a true alternative to Telstra Wholesale.
Management portal
Self-managed control.Login online to order, provision and manage your services.
24/7 service assurance
Enjoy responsive, round-the-clock support from our service assurance teams.
Symbio is a Tier 1 carrier and alternative to Telstra Wholesale
Symbio is an alternative to Telstra Wholesale in Australia.
Our Tier 1 carrier network is future-proof, resilient, and scalable – terminating over 6 billion voice minutes per annum.
We are the trusted voice supplier to over 300 Australian and international service providers, including Google, Cisco, RingCentral and major Australian telcos.
